Support
We're here to help you get the most out of KitchenKreate.
Email us
Reach the KitchenKreate team at admin@vizionality.com. We aim to reply within 48 hours, though it may sometimes take longer.
Before you write
To help us resolve your issue quickly, please include:
- Your device model and iOS version
- The app version (find it in the App Store or in-app settings)
- What you were doing and what happened
- A screenshot or the link/photo you were importing, if relevant
Frequently asked questions
Which links can I import?
You can share and paste links from YouTube, TikTok, and Instagram, add a recipe website URL, or snap a photo of a printed or handwritten recipe.
Does it work if a video has no narration?
Yes. The AI reads on-screen text as well, so it can draft a recipe even when the video has no spoken audio. Generated recipes are drafts you can review and edit.
How accurate are the generated recipes?
Recipes are drafted automatically and may need adjustments. Always review ingredients, quantities, and steps, especially for allergens and food safety, before cooking.
Privacy & terms
See our Privacy Policy and Terms of Use for details on how KitchenKreate handles your information and the rules for using the App.